🐾 What if my pet doesn’t like it?
No worries. We offer a partial refund for opened bags and a full refund for unopened ones. Check out our refund policy for all the details — your pet’s satisfaction is our priority.
👶 Which age groups are your recipes suitable for?
All our recipes are formulated for all life stages, from energetic kittens and puppies to wise senior pets. One recipe = whole life covered.
Can I try a sample before subscribing?
Yes! We offer 250g sample bags for each recipe so your cat can try a few meals before you commit. It’s the perfect way to make sure their taste buds approve.
🔄 Is the subscription flexible?
100%! You can pause, cancel, or change anything — delivery date, flavour, quantity — all from your customer portal. It’s easy to manage and there’s no extra charge.
What’s the difference between your super premium kibbles and kibbles outside?
baked fresh in small batches, using natural preservatives that keep it fresh for up to 12 months. Every recipe is developed by experienced pet nutritionists and crafted within 60 days of your order — so it’s fresh, tasty, and nutrient-rich. Great for improving fur texture, digestion, picky eaters, and reducing tear stains, shedding, and bad breath. Still amazing, just less fancy.
💸 What are the benefits of subscribing?
Savings and convenience! By subscribing, you get:
Auto-delivery right to your doorstep — no need to reorder every month
15% discount on all orders
Free gifts included in your first box (and sometimes more!)